Big Hoops

Australia Domestic

Under$49.99   :   $8 Standard Shipping; $10 Express Shipping 

Over  $50 -$79  :   FREE  Standard shipping;  $5 Express Shipping

Over $79: Free Express Shipping

• Dispatch 1-2 Business days.
• Standard Shipping 2-6 Days.
• Express Shipping  1-4 Days.
• Tracking included.
• Australia Post eParcel

New Zealand

•  $22 Express Shipping
• Standard Delivery time 7-20 Days
• Express Delivery time 5-12 Days
• Fully Trackable Service

Rest of the World

•  Minimum order $50
• Over    $99:  Free shipping.
• Under $99  Shipping is $19 flat rate.
• Fully Trackable Service

If you have any question, please feel free to contact us for help!

Items delivered within 14 days may return for a refund or exchange.

For hygiene reasons, we do not accept earrings for returns unless there is a genuine manufacturing fault. 

Please contact us before you ship any item back to us.

If you decide to return any item, please make sure the items are unused, in good condition and in original packaging. Meanwhile, write down your name, contact information.

For exchange items,

all send back fees are responsible by customer.

Send out fee is responsible by Fora jewellery.

Any Return or cancellation of Afterpay order, customer will need to pay for transaction fee (6%) which charged by Afterpay. If you choose to return as store credit, we will cover this cost.

Sterling Silver/Gold plated silver pieces come with 3 months warranty for genuine manufacture fault. 

Gold filled pieces come with 1 year warranty.

Warranty des not cover loss of item